20+ Call Center Feedback Examples

Call centers and customer service need good reviews to build the trust of the company. So, if you had informative and polite conversation with an agent, you understand them well, then use one of these call center feedback examples and help them get good rating.

Call Center feedback Examples

Legend for Call Center feedback Examples

  • Call Agent – CA
Call Center feedback Examples

01. Excellent customer service. Lynne is superb, efficient, and knowledgeable. Answered all my questions with skill and clarity. Highly recommend.

02. Very professional, polite & easily understood.
Explained clearly & precisely.
Very impressed.

03. Great help choosing a policy from your representative! She even called straight back when the line dropped out. Solid explanations of policy differentials. Great stuff thank you

04. Just had a great and helpful conversation with (CA) who patiently and helpfully got us a quote we were happy with.

05. I was very impressed with the way my call was dealt with by your member of staff who was very knowledgable on your product and dealt with me very professionally. Highly satisfied.

06. Very efficient gentleman went through all questions and answered all my queries very pleased with service

07. The sales assistant was very helpful and pleasant. It was a pleasure to speak to her.
Thank you

08. The quotation was acceptable and the young man I spoke to spoke very clearly so that I had no difficulty in hearing him

09. The person who delt with me was very professional he spoke clearly and was very thorough in explain the policy I bought.

10. Online chat & phone call to renew my expired policy and was flawless, great communication & help. Previously recommended and will continue to.

11. I did a quote online then called to discuss my requirements. I spoke to (CA) who answered all my questions and explained everything clearly.

12. Telephone call with (CA). Excellent, professional and friendly service. Well informed and all options discussed.

13. The advisor was pleasant and spoke slowly and clearly, so the process was both simple and easy to negotiate. Highly recommended

14. Excellent service. Representative was well informed and helpful and made the process easy and pleasant.

15. Clear & concise advice from customer support. Would definitely recommend company.

16. I spoke to (CA) and found her very helpful. She explained the policy details clearly and it was a pleasant experience. I was impressed by how quickly my call was answered, a good experience.

17. Excellent telephone advisors who all new their jobs gave first class advice, and we’re very pleasant to deal with.

18. The young man i spoke to was polite and gave me all the information I needed. He called me back when he said he would after I got extra information which wasn’t needed.

19. I was very impressed by (CA) who gave us the most professional service on the phone with regards to a medical travel insurance. She explained all details of the choices available very clearly.

20. Very professional service. Policy explained clearly & all my questions answered.
Would recommend.

21. Excellent experience. Friendly and explained everything clearly and precise.
Thank you

More Call Center Review Examples are coming soon…